Report tree maintenance issues
Report trees in Council parks and street trees requiring maintenance or causing safety issues.
Types of tree maintenance issues you can report
You can report a Council street or park tree that is:
- fallen, dead, diseased, unhealthy or in need of maintenance
- impacting a streetlight or road
- blocking a footpath, traffic signal or sign.
When reporting your issue, we encourage you to send photos that show the location of the tree and a close-up of the issue. This will help us locate the specific tree.
When not to use this form
Don’t use the form to:
- report a tree growing too close to a powerline – for more information, visit Energex
- report a tree that has fallen on or damaged a powerline – phone Energex on 13 19 62
- report a tree that has fallen on or damaged a telephone or TV line – contact the telecommunication provider
- request maintenance of a tree on private property.
Regular maintenance
Council carries out routine maintenance of trees in streets and parks across Brisbane. We do this through scheduled programs, including juvenile and suburb tree maintenance.
If you believe a tree requires maintenance outside of these planned works, report it.
You need to:
- provide information about the issue or damage
- let us know if the issue is a public safety concern
- provide photos of the damaged area (optional).
Provide location details, such as:
- park name (if applicable), street, suburb and postcode
- a clear description of any nearby identifying landmarks.
You can provide contact details, such as your name, phone number and email address.
Frequently asked questions
After you report tree maintenance, you’ll receive a reference number (if you provided your contact details).
Council will then assess your request, confirm the urgency and gather any additional information if required.
We’ll then:
- confirm whether any work is needed
- schedule and carry out any maintenance required.
In some cases, it may be another organisation’s responsibility to complete the tree maintenance.
If this is the case, we'll contact them to make the request on your behalf, phone to advise you, then close your request.
Council prioritises tree maintenance requests based on a range of factors. These include:
- public safety – we always prioritise issues that pose the biggest safety risks
- weather – rain and storms may hinder our ability to complete the work
- workload – at times, we may receive more requests than usual (e.g. during severe weather events)
- location – some areas need special approval to set up work sites, including schools and busy roads, which may delay work
- availability of specialised equipment.