Business Hotline 133 BNE

Council has a dedicated 24 hour a day, seven day a week 133 BNE (133 263) hotline to support business in Brisbane.

The hotline is a one-stop-shop for businesses of all sizes seeking information and advice on Council services and is a convenient way to get all your questions answered in one phone call.

Council’s aim is to make starting or running your business as easy as possible.

Call 133 BNE (133 263) to access information on a range of topics including:

  • food licensing including food safety permits
  • home businesses
  • planning and development applications and advice
  • business opportunities
  • working with Council including tenders and procurement
  • advertising sign advice and permits
  • filming in Brisbane including permits
  • festival and event permits
  • commercial activities on public land
  • plus many more.

A single point of contact

Council’s Business Hotline is not limited to simple questions. Over 98% of queries can be answered with one phone call, but if your issue is more complex and requires follow up, Council will ensure you always speak to the same Council officer.

Experienced staff with personal service

Council’s Business Hotline staff have extensive business backgrounds and are trained to meet the specific needs of businesses, ensuring you get the right help and advice.

Other small business resources

Small Business Liaison Officers

Brisbane City Council has two dedicated Small Business Officers, who are here to support small businesses right across Brisbane. It can often be challenging to run a small business whether you are just starting out, running or growing your business. 

The Small Business Liaison Officers are out and about across Brisbane, meeting with small business owners and providing information on Council’s small business programs and initiatives.

The Small Business Liaison Officers attend business events, and you can book a one on one session to hear about the resources and programs that are available to help you start, run or grow your business.

Email the team or call Brisbane City Council on 07 3403 8888 to book a one on one session.

Business forums and events

Council and Brisbane Marketing offer a range of free and low-cost events to enable business owners to gain helpful insights and network with other business owners and industry experts. View upcoming events on Council’s Business events calendar or sign up to receive notifications.

More information

To find out more about our business support, phone Council’s Business Hotline on 133 BNE (133 263).

Last updated:8 October 2019