Business Hotline 133 BNE

Council has a dedicated 24 hour a day, seven day a week 133 BNE (133 263) hotline to support business in Brisbane.

The hotline is a one-stop-shop for businesses of all sizes seeking information and advice on Council services and is a convenient way to get all your questions answered in one phone call.

Council’s aim is to make starting or running your business as easy as possible.

Call 133 BNE (133 263) to access information on a range of topics including:

  • food licensing including food safety permits
  • home businesses
  • planning and development applications and advice
  • business opportunities
  • working with Council including tenders and procurement
  • advertising sign advice and permits
  • filming in Brisbane including permits
  • festival and event permits
  • commercial activities on public land
  • plus many more.

A single point of contact

Council’s Business Hotline is not limited to simple questions. Over 98% of queries can be answered with one phone call, but if your issue is more complex and requires follow up, Council will ensure you always speak to the same Council officer.

Experienced staff with personal service

Council’s Business Hotline staff have extensive business backgrounds and are trained to meet the specific needs of businesses, ensuring you get the right help and advice.

Other small business resources

Small Business Liaison Officers

Brisbane City Council, through Brisbane Marketing, provides small business owners access to a team of advisors who can help you establish, manage and grow your small business. Through free business advice sessions, the team can connect you to a number of programs, initiatives and grants that may help you solve your business challenges.

I love being able to share the initiatives that Brisbane City Council have available. Most people I meet with are blown away by what’s on offer and are extremely impressed with the effort that goes into supporting small businesses in Brisbane.

Terri Cooper, Small Business Liaison Officer

Contact Terri Cooper or Natalie Scalisi to find out how they can help your business.

Business forums and events

Council and Brisbane Marketing offer a range of free and low-cost events to enable business owners to gain helpful insights and the opportunity to network with other business owners and industry experts. View up and coming events on Council’s Business events calendar or sign up to receive notifications of upcoming events.

More information

To find out more about our business support and events phone Council’s Business Hotline on 133 BNE (133 263).

Book a time to speak or meet with the Brisbane Marketing team.

Last updated:8 May 2019