Business Hotline 133 BNE

Brisbane City Council has a dedicated 24 hour a day, seven day a week 133 BNE (133 263) hotline to support business in Brisbane.

The hotline is a one-stop-shop for businesses of all sizes seeking information and advice on Council services and is a convenient way to get all your questions answered in one phone call.

Council’s aim is to make starting or running your business as easy as possible.

Call 133 BNE (133 263) to access information on a range of topics including:

  • food licensing including food safety permits
  • home businesses
  • planning and development applications and advice
  • business opportunities
  • working with Council including tenders and procurement
  • advertising sign advice and permits
  • filming in Brisbane including permits
  • festival and event permits
  • commercial activities on public land
  • plus many more.

A single point of contact

Council’s Business Hotline is not limited to simple questions. Over 98% of queries can be answered with one phone call, but if your issue is more complex and requires follow up, Council will ensure you always speak to the same Council officer.

Experienced staff with personal service

Council’s Business Hotline staff have extensive business backgrounds and are trained to meet the specific needs of businesses, ensuring you get the right help and advice.

Book in to speak with an Environmental Health Officer and a Business Hotline Liaison Officer about food safety or other Council business requirements to start, run or grow your food business at one of our upcoming Guide to food licensing events.

To book or find out more, visit what's on in Brisbane.

Other business resources

Business Liaison Officers

We have Business Liaison Officers, who are here to support businesses right across Brisbane. It can often be challenging to run a business whether you are just starting out, running or growing your business. 

The Business Liaison Officers are meeting with business owners and providing information on Council’s business programs and initiatives.

The Business Liaison Officers attend business events, and you can book a one on one session to hear about the resources and programs that are available to help you start, run or grow your business.

View upcoming free Networking in the Suburbs sessions run by the Business Liaison Officer team. These events are designed to bring local businesses together to connect and network with other Brisbane business owners and operators.

Attend a free Talk to a Business Liaison Officer drop-in session. These free weekly sessions provide an opportunity to speak face-to-face with a Business Liaison Officer who can provide you with information on Council’s various business support programs.

You can also email the team or phone Council on 07 3403 8888 to book a one on one call.

Join us on social

Council has a new dedicated Facebook group for local businesses, so make sure you join, as well as our LinkedIn community.

More information

To find out more about our business support, phone Council’s Business Hotline on 133 BNE (133 263).

Last updated: 27 July 2021