Rates and payments
Pay your rates, a fine or bill. Learn how rates are calculated and if you’re eligible for a rates discount.
Payments and fines
-
Manage your rates
Pay your rates easily with a range of different payment options. Update your account and find extra rates information. -
Pay a fine
Pay and check your fines online and apply to pay them off over time. -
Bills, renewals and other payments
Pay your bills, including permits, renewals and registrations, quickly and securely online.
Manage your rates account
-
How rates are calculated
Learn how Council calculates your rates, what other charges or levies may apply to you and how to lodge an objection. -
Check rates balance
Make a rates balance enquiry online when you buy, sell or transfer the title of a property. -
Rates relief, rebates and exemptions
Learn if you’re eligible for Council rates discounts, relief, concessions and exemptions. -
Apply for a rate account rebate
Request a Rate Account and Services Establishment Fee exemption or a rate rebate for not-for-profit organisations. -
Receive rates notices by email
Sign up for email delivery of your rates notice. Opt in for text message reminders to help you pay your bill on time. -
Set up direct debit
Set up, change, defer or cancel direct debit rates payments online. You can also cancel your rates donation.
Manage your property
-
Update property manager
Request a change of property manager when a rental agent takes over management of a rental property. -
Update property use
Notify Council of a change of property use or provide the address of a property being used for temporary accommodation.
Credit and debit card surcharge
There’s a 0.78% surcharge for rates payments made by:
- Visa credit and debit cards
- Mastercard
- American Express.
This surcharge covers the fees Council is charged for these payment methods.
