Rates and payments

Council makes it quick and easy to pay your rates with a variety of payment options. Pay your rates using Council's online payment service, or find out about other payment options.

Pay bills, permit renewals, fines and infringements using Council's online payment service. You need a Visa or Mastercard to pay online direct to Council.

Switch to paperless billing and access your rate accounts anytime, anywhere, from your email account.

Find out how rates are calculated, including information on land valuations, averaging, rating categories and other charges.

Receive your Council rate accounts online via your internet banking provider, using BPAY View.

Find out how to update details on your rate account, including information on change of name, postal address and ownership details.

A surcharge applies to pay your rates using a Mastercard or Visa credit or debit card, with the exception of credit card payments using BPAY.

Council charges a Rate Account and Services Establishment Fee to establish a new rate account when a property transfers ownership. 

Council offers rates remissions to eligible ratepayers, including pensioner and first home owner remissions. An exemption from the Rate Account and Services Establishment Fee is available if you meet certain criteria. 

If you are having difficulty paying your rates, contact Council to discuss available options.

Council applies a parity factor for Community Titles Scheme properties. This is used to apply a loading to the general rates component of a rate account.