Our Community Experience

Brisbane City Council is committed to responsibly managing the city on behalf of its residents and strives to deliver the highest standards of service and community experience for all of Brisbane.

As we evolve to meet the needs of our community, we are putting more of a focus on community and relationships – where we care about every experience we create, big or small.

Our Community Experience represents our vision for how Brisbane residents, visitors, businesses and Council employees will experience Council, now and into the future, through our shared commitments to community, connection and care.


Our Brisbane spirit.

We do what's best for our community, we are inclusive, we get involved, we create a community we are proud to belong to.


People at the heart of what we do.

We are approachable and communicate clearly, we are open and honest, we respect each other, we build strong relationships. 


You can rely on us.

We listen to understand each other, we are kind and compassionate, we make it easy, we follow through.

Working together, we achieve great things.

More information

For more information about how Council plays a role in delivering these commitments, download Our Community Experience:

Tell us what you think, we always appreciate your feedback.

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Brisbane City Council acknowledges this Country and its Traditional Custodians. We pay our respects to the Elders, those who have passed into the dreaming; those here today; those of tomorrow.