Free Wi-Fi in Brisbane

Free public Wi-Fi in Brisbane is changing

Due to Telstra decommissioning its Brisbane Free Public Wi-Fi service, Council’s free public Wi-Fi service to parks, public spaces and ferry terminals across the city, will be phased out progressively from 31 May to 6 September 2024.

Telstra will continue to provide community 'free Telstra Wi-Fi' hotspots through their payphone infrastructure. 

Free CouncilGuest Wi-Fi services will continue to be available at Brisbane Libraries

Wi-Fi hotspot locations

Council free public Wi-Fi will be available at a number of locations across the city until 6 September 2024. Look for ‘Brisbane Free Wi-Fi’ on your mobile device when you are trying to connect and read and accept the terms and conditions.

Wi-Fi access

Our free Wi-Fi service is available 24 hours a day, seven days a week. The Wi-Fi signal is strongest when you are close to the hotspot. Coverage typically extends 20-50 metres around each hotspot. This can vary depending on surrounding buildings, interference from other wireless devices, weather conditions and the number of other users.

Anyone can access our free Wi-Fi service with a Wi-Fi enabled device, including:

  • personal computers
  • video game consoles
  • mobile phones
  • MP3 players
  • personal digital assistants.

To connect to the service, search your wireless networks and select 'Brisbane Free Wi-Fi' and read and accept the terms and conditions. A login is not required.

Wi-Fi support

Telstra provides end-user support 24 hours a day, seven days a week.

A hotline is available to assist users in the listed Wi-Fi-enabled parks and public spaces. The hotline number is 1800 384 685. Look for this number in hotspot areas.

Wi-Fi use

Hotspot areas should be accessed in a fair and community-minded manner. Council may choose to limit downloads and connection times and use content filtering systems as part of this service. More information is available in the terms and conditions.

Mobile technology and health concerns

Council relies on expert advice from many sources on the use of mobile phones and devices and health, including:

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Brisbane City Council acknowledges this Country and its Traditional Custodians. We pay our respects to the Elders, those who have passed into the dreaming; those here today; those of tomorrow.