Rate account details to change your address

To change your address you will need to provide three pieces of information:

  1. Property location: This is located at the top of page one of your rate account notice.
  2. Name on account: This is the name or names listed on the rate account notice.
  3. Rate account number: This is the Biller reference number found at the bottom of page 1 in the Bpay information box

These three pieces of information are shown in the sample rate account notice below:


Last updated:9 May 2019