Brisbane Early Warning Alert Service

Brisbane City Council provides free early warning alerts for Brisbane residents and visitors. The alert service, powered by Weatherzone, is intended to provide advance warning of severe weather or other public safety events to help prepare and protect people and property.

Council’s Early Warning Alert Service will only issue alerts if the Bureau of Meteorology (BoM) issues a severe weather warning for the Brisbane local government area.

You can receive alerts for up to three Brisbane addresses, via:

You can also receive alerts for the location of your mobile device by switching on the ‘location services’ in the free Weatherzone app.

Event types

Alerts are based on potentially dangerous weather events, such as:

  • hail and severe thunderstorms
  • destructive winds and cyclones
  • floods from a number of different sources including creek, river and king tides
  • public safety alerts.

Severe weather alerts are sent after BoM has issued a severe weather warning that includes the Brisbane area. Some storm activity (including strong winds, thunder, lightning and rain) may not reach BoM’s triggers for issuing a severe weather warning, in which case no early warning alerts will be distributed.

Council’s early warning alerts are distributed to residents whose registered addresses are within the warning area as defined by BoM. Creek flooding alerts are offered for specific properties that may be affected by creek flooding in certain suburbs. For more information, visit creek flood alerts.

Register now

If you are new to the alert service you can register online for free early warning alerts or contact Council. You can also download the app to your mobile device and register through the Council tab.

Update your existing details

You can nominate to receive alerts for up to three Brisbane addresses as well as the location of your mobile device if using the free Weatherzone app. There is no restriction to the number of subscribers per address.

To update your account details, you will need to create a password. Log in with your existing email address and select 'Forgot your password'. You will receive an email to update your details. Open the email and follow the prompts to create your new password. Once you have created your password you will be able to log in and change information in your profile, including adding new addresses or changing the type of alerts you receive.

Weatherzone app

The Weatherzone app gives you access to extra features, including receiving alerts (push notifications) for any hazards in your immediate location (if ‘location services’ is switched on your mobile device), as well as for your selected addresses.

Download the app

Download the Weatherzone app for free from:

When you download the app, access the alert service by clicking on the Brisbane City Council icon under ‘alerts and notifications’ in the app home screen. To receive location-based alerts via the app, ensure you have turned on the location services on your mobile device.

The app also allows you to receive alerts in other languages including Traditional Chinese, Simplified Chinese, Korean, Vietnamese and Arabic.

If you are an existing alert service user and are having difficulty creating a new password within the app, download this document for help:

Alert delays

All alerts rely on independent telecommunications networks. As emergencies can cause some system failure, alerts can be delayed or not received. Make sure you have a battery-powered radio as a backup in emergency situations and listen for weather warnings.

Unsubscribe

To unsubscribe from the Brisbane Early Warning Alert Service, log in to your account and unselect all alert types, or contact Council.

13 January 2017