Brisbane Early Warning Alert Service | Brisbane City Council

Brisbane Early Warning Alert Service

Brisbane City Council provides free early warning alerts for Brisbane residents and visitors. The alert service provides advanced warning for severe weather or other public safety events. This helps prepare and protect people and property.

Council’s Early Warning Alert Service issue alerts only if the Bureau of Meteorology (BoM) issues a severe weather warning for the Brisbane local government area. The alert service is powered by Weatherzone. 

You can receive alerts for up to three Brisbane addresses, via:

You can also receive alerts for your mobile device location by switching on ‘location services’ in the Weatherzone app.

Event types

You will receive alerts for potentially dangerous weather events, such as:

  • hail and severe thunderstorms
  • destructive winds and cyclones
  • floods from a number of different sources including creek, river and king tides
  • public safety alerts.

Severe weather alerts are sent after BoM has issued a severe weather warning that includes the Brisbane area. Some storm activity, including strong winds, thunder, lightning and rain may not reach BoM’s triggers. Warning alerts are not distributed in this case.

Residents whose registered address is within the BoM warning area, will receive early warning alerts. Creek flooding alerts are offered for specific properties that may be affected by creek flooding in certain suburbs. For more information, visit creek flood alerts.

Register now

You can register online for free early warning alerts or contact Council. You can also download the app to your mobile device and register through the Council tab.

You can nominate to receive alerts for up to three Brisbane addresses as well as the location of your mobile device if using the free Weatherzone app. There is no restriction to the number of subscribers per address.

Update your existing details

To update your account details, you will need to create a password. Log in with your existing email address and select 'Forgot your password'. You will receive an email to update your details. Open the email and follow the prompts to create your new password. Once you have created your password you will be able to log in and change information in your profile. This includes adding new addresses or changing the type of alerts you receive.

Weatherzone app

The Weatherzone app gives you access to extra features. These include receiving alerts (push notifications) for any hazards in your immediate location and selected addresses. You must turn on location services on your mobile device.

Download the app

Download the Weatherzone app for free from:

When you download the app, access the alert service by selecting the Council icon under ‘alerts and notifications’ in the app home screen. To receive location-based alerts via the app, ensure you have turned on the location services on your mobile device.

The app also allows you to receive alerts in other languages including Traditional Chinese, Simplified Chinese, Korean, Vietnamese and Arabic.

If you are an existing alert service user and are having difficulty creating a new password within the app, download this document for help:

Alert delays

All alerts rely on independent telecommunications networks. Emergencies can cause some system failures. Alerts may not send or be delayed. Make sure you have a battery powered radio as a back-up in emergency situations and listen for weather warnings.

Unsubscribe

To unsubscribe from the service, log in to your account and unselect all alert types or contact Council.

19 October 2018