Residential emergency kit and plan

During an emergency, disruption of services such as power, water and gas may occur. Think about having an emergency kit ready with essential items such as bottled water to drink, non-perishable food, torches, radio and camp stove. You should also consider an emergency plan that you can refer to in the event of an emergency.

Emergency plan

To prepare your household for an emergency:

  1. Discuss:
    • potential emergencies with all household residents. For example, bushfires, severe storms and flooding
    • how you plan to respond to each potential disaster
    • what to do during power outages and if a personal injury occurs
    • household roles during each emergency situation
  2. Protect your home by securing loose items.
  3. Prepare:
    • a house plan and identify two escape routes from each room
    • an emergency plan and locate it centrally. For example, on the refrigerator or bulletin board
    • an emergency kit including batteries, clean drinking water, blankets and medicine
  4. Learn how to turn off the water, gas and electricity at main switches. Write down where the main switches and valves are located.
  5. Post emergency numbers by the phone including:
    • police, fire and ambulance
    • Brisbane City Council
    • State Emergency Service
    • gas and electricity suppliers
  6. Teach children how and when to phone 000 (triple zero).
  7. Instruct household residents to use a battery operated radio and tune into Brisbane radio stations for emergency information.
  8. Choose an interstate and a local friend or relative for residents to call if separated during a disaster. Also, choose two locations to meet your family if it is impossible to return to your home.
  9. Ensure your pets are looked after.

Emergency kit contents checklist

Prepare your emergency kit in advance and keep it somewhere you can easily access. Consider including the following items in a waterproof container.


  • waterproof torch with spare batteries and bulbs, or wind-up torch
  • portable radio with spare batteries
  • mobile phone with charger (preferably car charger)
  • first aid kit, including essential medications and copies of prescriptions
  • list of emergency and personal phone numbers
  • credit cards and cash
  • drinking water and non-perishable food
  • manual can opener
  • toiletry items, e.g. toilet paper, anti-bacterial wipes, toothpaste, toothbrush and soap
  • sealable waterproof bags
  • spare keys for house and car
  • tools, e.g. wrench, pliers, utility knife
  • sturdy gloves and rubber boots
  • personal valuables
  • a back-up copy of computer files

Baby and children

  • baby needs, e.g. formula, nappies
  • change of clothes
  • toys


  • pet supplies, e.g. water and food dishes, food, blankets

Important documents

  • inventory of house and contents
  • wills
  • insurance documents and policy numbers e.g. life/car/house/contents
  • birth and marriage certificates
  • passports/visa details
  • medical details, e.g. Medicare, immunisation records, and private health funds
  • financial documents, e.g. bank statements, credit cards, shares

You can download a printable copy of this checklist as part of Flooding in Brisbane - A guide for residents:

Emergency contact details

You can also check Brisbane City Council's Facebook page and Twitter feed (@brisbanecityqld) for regular updates during an emergency event.

The Queensland Government will also update its alert website during a flood or other emergency event.

Check the Queensland Police Service Facebook page and Twitter feed (@qpsmedia) for regular updates.

Last updated: 9 May 2019

Brisbane City Council acknowledges the Traditional Custodians of the land and their unique relationship with their ancestral country. We pay respect to all Aboriginal and Torres Strait Islander Elders of Brisbane, and recognise their strength and wisdom.